TY  - BOOK
AU  - Chaturvedi, P.D
AU  - Chaturvedi, Mukesh
TI  - The Art and Science of Business Communication: Skills, Concepts, Cases and Applications
SN  - 9789332587380
U1  - 658.45              
PY  - 2017///
CY  - New Delhi
PB  - Pearson
KW  - Business Communication 658.45
N1  - Table of Content
PART I: COMMUNICATION SKILLS

CH 1: Profile of an Effective Communicator
CH 2: Theatre Technique for Effective Communication and Personality Development
CH 3: Reading Skills
CH 4: Speaking Skills
CH 5: Conversation Skills
CH 6: Listening Skills
CH 7: Non-verbal Skills
CH 8: Writing Skills
 
PART II: BUSINESS COMMUNICATION

CH 9: Nature and Process of Communication
CH 10: Organizational Communication
CH 11: Cross-Cultural Communication
CH 12: Business Letters, Memos and E-mails
CH 13: Social Media
CH 14: Business Reports
CH 15: Effective Presentations
CH 16: Business Etiquette
 
PART III: STRUCTURED APPLICATIONS

CH 17: Communication for Effective Marketing
CH 18: Communication for Effective Negotiations
CH 19: Communication for Conflict Management
CH 20: Communication for Employment
CH 21: Written Analysis of Cases
CH 22: Summer Project Report
ER  -