TY  - BOOK
AU  - Besterfield Dale H.
AU  - Besterfield-Michna CarolBesterfield Glen H.Besterfield-Sacre Mary
TI  - Total Quality Management
SN  - 9788129702609
SN  - 6825
U1  - 658.4013            
PY  - 2005///
PB  - Pearson Education Asia Pte. Ltd.
KW  - Total Quality Management658.4013
ER  -