TY  - BOOK
AU  - Janakiraman B.
AU  - Gopal, R.K.
TI  - Total Quality Management:Text and Cases
SN  - 9788120329959
U1  - 658.401 3 
PY  - 2006///
CY  - Delhi 
PB  - PHI Learning Pvt. Ltd. 
KW  -  Total Quality Management658.4013
ER  -