TY  - BOOK
AU  - Besterfield, Dale H.
AU  - Besterfield-Michna, Carol
AU  - Besterfield, Glen H
AU  - Besterfield-Sacre, Mary.
TI  - Total Quality Management 
SN  - 9789353066314
U1  - 658.401 3 
PY  - 2019///
CY  - New Delhi
PB  - Pearson Education
KW  - Total Quality Management658.4013
ER  -