TY  - BOOK
AU  - Varambally, K.V.M.
AU  - Shanbag, M.M.
TI  - Quality in service Sector and Managerial Skills
SN  - 8177649922
SN  - 4815
U1  - 658.4013            
PY  - 2006///
CY  - Bangalore
PB  - Allied Publishers
KW  - Total Quality Management658.4013
ER  -