TY  - BOOK
AU  - Gopalan, M.R.
AU  - Bicheno, John
TI  - Management Guide to Quality and Productivity
SN  - 9788177224580
SN  - 5379
U1  - 658.4013            
PY  - 2005///
CY  - New Delhi
PB  - Biztantra
KW  - Total Quality Management658.4013
ER  -