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1. Designing and Managing the Supply Chain : by Simchi-Levi, David Publication: New Delhi Tata McGraw-Hill Publishing Company Limited 2008 . xxix, 531p. ; Date: 2008 Availability: Items available: General (8),

2. Service Marketing The Indian Perspective by Shankar, Ravi Publication: New Delhi Excel Books 2002 . 16656 Date: 2002 Availability: Items available: General (10),

3. Service Marketing by Shankar, Ravi Publication: New Delhi Excel Books 2002 . 16656 Date: 2002 Availability: Items available: Master of Business Administration (5),

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